Safety First

We’re going above and beyond best health and hygiene practice.
To keep our teams and clients as safe as can be.

Safety procedures and strict guidelines

  • We have undertaken the VisitBritain assessment of ‘We’re Good to Go’ and passed with flying colours, this is the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.
  • As well as the social distancing measures explained above, within Cairns Farm Estate we have hand sanitiser points, and intensive cleaning of surfaces and touch points.

How are we keeping our teams safe?

  • They’re our top priority so we’re putting lots of new protocols in place
  • Implementing government HR and H&S advice to the letter
  • Using technology to stay in touch while some of us work from home
  • Promoting our Employee Assistance Programme (EAP)

How are we working now?

  • Office teams are working from home using Zoom meetings
  • All meetings are socially distanced

What are the next steps?

  • Return to Work (RTW) risk assessments are being developed
  • We’re reviewing office layouts and occupancy
  • No shared desks, or even pens!
  • Hand sanitiser in multiple locations

How are we maximising hygiene?

Implementing our motto: Clean and Clean Again

Handwashing reminders EVERYWHERE

Even more regular deep cleans

What are we doing about Customer Safety?

  • PPE worn for safe distance doorstep deliveries
  • Van disinfectant wipe downs at start and end of routes
  • Limited venue show rounds and only after risk assessment
  • All areas cleaned between tours, especially high touch areas

How are we getting event-ready?

  • We’re committed to following the evolving guidelines
  • As the rules and circumstances change, we’ll adapt our event health and safety policy
  • We’ll build on our already super high hygiene standards in venues and kitchens
  • Promoting contactless payments over cash
  • Table service rather than bar service
  • Our own branded alcohol-based hand gel for all
To read a detailed account of how we are keeping our staff and customers safe, download the document: Our Commitment to Working Safely – Beyond Best Practice
DOWNLOAD THE POLICY